The / Nook
NEIGHBOURHOOD LOCATIONS
LONDON - BRISTOL - MANCHESTER LEEDS - EDINBURGH - YORK - PARIS LYON - MILAN - TURIN
Fact Sheet V.1.
Cosy, soulful, social
Small in scale, big in character: your cosy corner for comfort, connection, and authentic neighbourhood living.
Nook is a fresh hotel concept for today’s traveller and tomorrow’s explorer – cosy, characterful, and connected. It offers a “neighbourhood pad” feel: small in size, big on experience. Every Nook is a personal bolthole where guests can relax, connect, and experience their destination in an authentic way.
Nook stands in the middle ground between tired budget hotels and over-designed luxury. It blends pared-back design, warm character, and thoughtful touches of luxury at an accessible price point. The goal is to be the “anti-hotel”: informal, convivial, and rooted in community.
The Opportunity
A scalable, design-led hotel model that delivers strong margins, rapid market entry, and high guest loyalty in an under-served mid-market space
Nook is positioned to capitalise on shifting traveller behaviour and market dynamics by offering a scalable, mid-market “anti-hotel” concept that blends authenticity, social connection, and digital ease.
With a lean operational model suited to smaller, characterful buildings, Nook can enter markets with lower barriers to acquisition and quicker speed to scale, while maintaining strong margins through high direct-booking conversion and reduced staffing needs.
The brand’s broad guest appeal – from solo explorers to groups – alongside its flexible room mix maximises occupancy and average rate potential. With proven consumer appetite for neighbourhood-driven, design-led hospitality, Nook presents a clear opportunity to capture market share in secondary UK and European cities where demand for distinctive lifestyle hotels exceeds supply.
Model
Scale: 30–70 keys in smaller, characterful buildings
Rooms: A mix of Dens, Dorms, Rooms, Studios, and Apartments to suit solo travellers, groups, and families. Mix of configurations maximises awkward buildings and allows for easy expansion/spread from a central hub
Design: Paired-back, eclectic interiors with signature bathrooms, big beds, and luxe touches where they matter
Tech: Mobile-first, automated booking and check-in, digital guest journey, minimal but personal human service via Duty Host
Operations: Daily housekeeping optional, prepaid bookings, focus on direct sales (80%)
Rooms: Mix of Dens, Dorms, Rooms, Studios, and Apartments to suit solo travellers, groups, and families
Design: Paired-back, eclectic interiors, signature bathrooms, big beds, luxe touches where it matters
Tech: Mobile-first, automated booking and check-in, digital guest journey, minimal but personal human service via Duty Host
Operations: Daily housekeeping optional, prepaid bookings, focus on direct sales (80%)
The Design Approach
Characterful, paired-back, social
The design approach of Nook Hotels is rooted in being pared-back, warm, and characterful, with a focus on comfort, functionality, and a sense of place:
Characterful small-scale buildings – each property is chosen for its individuality, giving guests a unique sense of discovery and connection to the neighbourhood.
Paired-back yet eclectic interiors – natural materials, warm tones, and whimsical touches create a cosy atmosphere that feels soulful rather than sterile.
Luxe where it matters – investment in the best beds, linens, and bathrooms ensures guests feel indulged without unnecessary frills.
Flexible and functional – room categories range from compact “Dens” to Studios and Apartments, designed to suit solo stays, groups, or longer visits, always maximising usable space.
Social at the core – cafés, lounges, and work-friendly nooks are designed as vibrant hubs for connection, blurring the lines between live, work, and play.
Recognisable yet adaptable brand identity – a consistent design language across all Nook hotels (e.g. bathroom experience, natural-but-not-neutral palette), while still reflecting the unique flavour of each location.
In short, Nook’s design is about being small in scale but big in personality – thoughtful, shareable, and always inviting.
Differentiators
Nook breaks away from the conventions of traditional hotels by combining the warmth and character of a neighbourhood guesthouse with the sleek efficiency of a mobile-first platform.
Unlike formulaic chains, Nook’s smaller, characterful buildings create an immediate sense of place, while flexible room types cater to solo travellers, groups, and longer stays alike. The pared-back design is elevated with luxe touches where they matter most – the bed, the bathroom, and the social spaces – ensuring comfort without excess.
Community is at the heart of the brand, with cafés, events, and collaborations replacing anonymous lobbies, and personal, light-touch hosting replacing formal reception desks. This balance of soulful authenticity, digital ease, and operational efficiency positions Nook as a distinct alternative to conventional hotels and an appealing choice for modern travellers.
The Audience
Curious, well-travelled, connected
Age: typically 25–45, but defined more by mindset than demographics
Seek simplicity, authenticity, and personality over convention
Value soulful details, ease, and flexibility
Want to feel part of a global community while exploring locally
Accommodation
Dens
The smallest, but perfectly formed
Single traveller or two good friends
Possibly no windows/internal facing
Dorms
Bunks and beds for 4-6 friends/family
Efficient storage and double shower – just in case
Rooms
Bigger than Dens, more room to move around
Bigger beds, more space
Two categories only: Small Room, Big Room
Studios
Bed, seating, sofa-ing, working
Kitchenette/bar – something additional
Apartments
Eat, cook, work, entertain, sleep